Half of builders struggle to pay for materials due to late payment epidemic



Late-paying customers pose the single greatest threat to construction firms, new research by payment provider Lopay has revealed.


Lopay, a partner of the NFB, analysed the experiences of small construction firms across the UK and found that half ranked late payment as the greatest danger to their business.

This figure is twice as much as the proportion who see falling demand as the biggest threat (24%) and nearly triple the number most concerned by the rising cost of materials (18%).

The analysis also found the lengths builders have to go to when chasing late-paying customers: one-third (34%) have downed tools and refused to resume work until an outstanding invoice is paid, and more than one-quarter (28%) have threatened legal action in order to get a customer to settle up.

The findings follow official statistics that showed 4,165 construction firms went bust in England and Wales in the year to the end of March, the highest level since the last financial crisis.

Construction sector demand fell sharply over the same period, with new orders across the UK falling 5.7% year-on-year and 12.4% in Q1 2023 alone.

Lopay’s research highlights the strain that late payments are putting on builders’ finances, as 70% of those polled said their cashflow had been impacted by clients failing to pay on time.

Consequently, half of builders have struggled to pay for materials and 30% have been unable to take on new work, with a further 8% missing a loan repayment or vehicle lease payment.

Richard Carter, founder of Lopay, commented: “When times are tough, keeping on top of your cashflow is the difference between life and death for small businesses.

“Nowhere is this truer than in construction, where the epidemic of late payment is pushing many contractors to the edge.”



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